The support contract entitles you to directly explain your problems to our team. To witch we use a "fair use" policy. Furthermore you are entitled to get "between versions" of osF. In these “between versions” bugs are solved and you can immediately work with the new version.

Support comes in the form of telephone and/or email support.
Any additional tickets for support outside the "fair use" policy can be bought at a lower rate than if you have no support contract.

The plugins you receive with this supportcontract, you can find on the tab "plugins"

The tutorials you receive with this supportcontract, you can find on the tab "tutorials"
Developing and/or modifying your document layouts are not covered by the support contract

Including these plugins:
Aanmaningen
BTW Aangifte
Drill Down
SQL Browser
XML Aufit file

Including the following manuals (DUTCH):

Manual osFinancials
Manual Reportman